COVID-19 Policy/Procedures – Updated June 29th 2021

Please wear your mask – face coverings are still required in health care settings regardless of vaccination status.
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COVID-19 Policy/Procedures: Re-opening

Great news! Governor Inslee issued guidance on the safe expansion of non-emergency medical care.

Based on his proclamation, and with the support of the Optometrists of Washington, Redmond Eye doctors is resuming all clinic operations.

Would you like a preview of how the clinic looks with our new protocols? Take a virtual tour here:

Here’s a sample of what we’re doing:

  • Daily symptom screenings of all staff, doctors, and visitors
  • Extra hand washing 
  • Staff and doctors will be masked at all times
  • Increased frequency of disinfecting high traffic areas
  • Additional sanitizing of entire exam rooms after each visit
  • Limiting the amount of people in the shared spaces.
  • Continuous staff training on CDC and AOA guidelines

Here’s how you can contribute to everyone’s health:

  • Everyone needs to make an appointment to come in, even to pick up glasses or contacts. (we also offer curb side pickup)
  • Complete online paperwork and wellness screening before you arrive.
  • Once you arrive, call or text us to let us know you are here and we will let you know when to come in. 
  • Only the patient (and one companion if necessary) should enter the clinic.
  • If you are not feeling well, please reschedule your appointment, any cancellation fees will be waived.
  • If you are not feeling well and feel like you really need to be seen, ask us about our telemedicine appointments.

Finally, thank you to each and every one of you who reached out over the last few months. We were happy to support your eye care needs through this unprecedented situation and are committed to staying connected and providing exceptional vision care, no matter what.

Important Insurance Changes

Dear patients, After much consideration, we are making a change with Vision Service Plan (VSP). As of October 1, 2021, Redmond Eye Doctors is moving from "in-network" to "out-of-network". The continuing changes in your VSP insurance and restriction placed on us as providers has been frustrating. We considered many options, and the choice was clear. Being independent of managed care plans will allow us to provide the level of care you have come to expect from Redmond Eye Doctors, without restrictions or limitations from your vision insurance. While we may not be "in network" with VSP, we want to take care of you! We offer many discounts to patients when payment is made on the date of service.

  • Discounts on routine vision exams that includes a comprehensive eye health check and glasses prescription.
  • Discounts on glasses made with quality, independently owned frame manufacturers and lens labs. 20% OFF your first pair, 30% OFF all additional pairs.
  • Seasonal specials - like our Annual SunSational Sale and Computer Blues Sale.

We are happy to provide all the forms and receipts to self-submit for out of network reimbursement. Also, vision plans have no effect on medical visits such as dry eye treatments, diabetes exams and glaucoma checks. We are still part of most major medical plans. For more information on how this will affect your specific situation, please call us at 425-885-7363.